Often, printers tend to go offline when the house WiFi passwords are reset.

To rectify this issue yourself, here is a quick guide to connecting your HP LaserJet Pro MFP M428fdw to the house WiFi network.

For this step, please be aware of the following You’ll need to select the “Red” network for managed WiFi networks using Meraki. The password for this network should be provided to you by IT. For unmanaged networks (not using Meraki), you’ll need to select the “mds_wifi” network. The password for this network (unless otherwise specified by IT) is “supercake76” (without quotation marks).

**If you are uncertain of which network you should be using (or have issues with these steps), please reach out to your IT team  directly via email at help@momentumsupport.ca.**